IMPORTANT READ ALL - Backer Kits Going Out Now & Important Info
over 4 years ago
– Tue, Jan 07, 2020 at 11:30:45 PM
OK so the Backer Kit Surveys are on their way but here are several IMPORTANT ANNOUNCEMENTS to please be aware of. MOST IMPORTANT these surveys will come from BACKER KIT. Backer Kit is the CORRECT company and their email will consist of a link unique to you. The survey will be sent to the email address you used to register with Kickstarter! Alternatively you can go to https://white-widow-knockout.backerkit.com/ to have your survey sent.
1) EARLY LAUNCH
First off, we were told that we cannot do as we wished and send out surveys IMMEDIATELY after the Kickstarter ended. This was, in large part, because of how KICKSTARTER handles their payments and any failed card processing.
We are launching this ahead of the full 14 days so we will see how this works... and try to get shorter waiting periods. We may try for as little as 7 days in the future... but that may be as close as we can get. Still, this is the fastest we have launched a Backer Kit so we are getting faster.
2) KICKSTARTER ALPHAS REWARD 25 MISSING
We MISSED AN ENTIRE TIER in the campaign. We had a hiccup when we were setting up Kickstarter and had to TRANSFER the entire campaign over to this account. In doing so, we missed TIER 25 entirely even though it was listed in our graphics:
BUT we caught this error and it IS available to select in BACKER KIT for any who wanted it. Which brings us to...
3) YOU CAN NOW UPGRADE TIER LEVELS IN BACKER KIT!!!
If you want to switch your pledge level, YOU CAN. On Backer Kit when you come to your link (which will be emailed to you from Backer Kit) you will have the opportunity to SWITCH (see image above). You will simply owe the difference for higher tiers or it will convert the rest to a credit you can use for add-ons if you go down in levels. But remember the higher reward tiers often come with much bigger bonuses or discounts, such as...
4) TIER 38+ METAL PRINT REMINDER
The Jesse Wichmann print is ONLY available for people with reward tiers 38-42, so this is your last chance to upgrade to one of these teirs to get this FREE BONUS.
This is a comic sized print and WILL NOT BE SOLD separately through Backer Kit.
5) GETTING MULTIPLE TIERS
If you want multiple REWARD TIERS that have a lot of different bonus items at discounted price (such as the TYNDALL COLLECTION and SHINY COLLECTOR tiers) simply contact us and we can help add these to your account at the correct prices and reconcile. Contact us at [email protected] for help.
6) FINAL REWARD UNLOCKED
You guys got SO close to unlocking REWARD NINE that we decided to go ahead and give you this amazing SHOWGIRL art by Jamie Tyndall. This features artwork from his exclusive retailer covers (available exclusively through AddictedComics.com).
7) CGC UPGRADES
If you wish to add CGC, all CGC versions will be signed by both Jamie and Benny. Yellow Labels have no guaranteed minimum grade. 9.6+ and 9.8+ will guarantee that minimum grade level. Please select what region you live in as this includes extra shipping. CGCs will be shipped separately from your main package items, thus they incur a separate shipping fee. If you order multiple CGCs, let us know and we can adjust your costs accordingly at [email protected].
8) ADD-ONS
If you over-pledged in Kickstarter, BACKER KIT is where you will select what you wanted to get, AND you can add on multiple items. If you have any problems with this process, please contact us at [email protected]
9) SHIPPING COSTS
We have continued working to improve and lower our costs. You may notice that once again these costs have dropped. However, this isn't a perfect process. If you think the costs may be incorrect please contact us at [email protected] and we will double check to make certain you aren't being overcharged.
10) WHEN YOUR CARDS WILL CHARGE
Please note that until we finalize and lock (which won't be for a few weeks) your credit cards WILL NOT BE CHARGED. So this will allow us time to make any adjustments in your add-ons, upgrades, CGCs, shipping costs, etc. We will send an announcement when we approach this point.
11) CUSTOMER SERVICE QUESTIONS
Finally... if you have ANY questions contact us at [email protected] and we will be happy to help.
Once again, we want to THANK YOU ALL for your continued support in making White Widow such a success. It is because of you that we can continue to tell this tale and we love and appreciate every one of you. You guys truly are awesome.